Frequently Asked Questions
Welcome to our FAQs Section!
We’re committed to making your fundraising experience smooth, simple, and purpose-driven. Browse our FAQs for answers about creating a spirit store, a fundraising store, ordering, custom products, shipping, returns, and how we help organizations raise funds while building community. This FAQ is here to help you find the information you need quickly. If you can’t find what you’re looking for, simply shoot us an email at info@fundraiserswag.com, and we’ll get back to you.
Fundraiser Swag helps schools, churches, sports teams, nonprofits, clubs, and organizations raise funds through custom apparel and promotional products. Organizations can create a custom fundraising store, and a portion of qualifying sales is given back to support their fundraising efforts.
We give back 10% of qualifying sales to support fundraising efforts. Payout details and eligibility may vary depending on the fundraiser setup.
We provide your custom online store at no cost. You will submit a store creation request, and we will take care of the rest. Create your store, and your store is ready for sales. In some cases artwork fees may apply for designs that require an embroidery file but if you supply the proper art files we will add your design free of charge! Not only is your online merchandise store absolutely free, but those who choose to receive commission will earn 10% from every qualifying sale!
Stores can include custom t-shirts, hoodies, sweatshirts, polos, hats, tote bags, promotional products, and other branded merchandise, depending on availability. Please note that small organizations will start with a maximum of 4 items. We will adjust the apparel and products to meet the needs of the fundraiser. For organizations with year round stores we will be able to add more.
Yes. Custom stores can feature approved logos, artwork, team names, or designs. You must have permission or ownership rights to any logos, trademarks, or artwork submitted.
Simply fill out our “Create a Store ” request form to get started. We’ll help you create your custom fundraising or swag store, upload designs, choose products, and launch your store.
We do. Fundraiser Swag manages printing, production, fulfillment, and shipping directly to your customers, so your organization doesn’t have to manage inventory or deliveries.
Because many of our products are made to order, processing times may vary. Most orders typically in production for 2-3 business days and delivery takes 3-5 business days. For larger orders add two-three days more.
Because our products are custom-made and printed on demand, we generally do not accept returns or exchanges for incorrect size selection, color choice, or buyer’s remorse. If your item arrives damaged, defective, misprinted, or incorrect, please contact us at info@fundraiserswag.com within 14 days of delivery.
Please contact our support team at info@fundraiserswag.com within 14 days of receiving your order and provide clear photos of the item and the issue. Once reviewed, we may offer a replacement or refund if approved.
Yes. Orders are shipped directly to customers, making fundraising easy without requiring organizations to sort or distribute products.
No. All products are printed on demand, so there is no inventory for your organization to store or manage.
Once the fundraiser ends (or year-round stores have a semi-annual payout schedule), 10% commission of qualifying sales is reviewed, and fundraising proceeds are distributed according to the agreed terms. While there are no order minimums for my buyers, fundraising store must clear a minimum of $50.00 in total fundraising profits for a payout check or electronic transfers to be issued. (Example: Sell single-sided print 25 t-shirts at $20 = $500 sales, 10% comission is $50 to your cause).
If you have questions about orders, fundraising stores, swag stores, shipping, or product issues, please contact our support team through our Contact Us page or email us directly at info@fundraiserswag.com.
If you have questions about orders, fundraising stores, swag stores, shipping, or product issues, please contact our support team through our Contact Us page or email us directly at info@fundraiserswag.com.
Yes, you can. Most fundraising campaigns run for 30 days.
While there are no order minimums for my buyers, fundraising store must clear a minimum of $50.00 in total fundraising profits for a payout check or electronic transfers to be issued. (Example: Sell single-sided print 25 t-shirts at $20 = $500 sales, $50 to your cause). Otherwise, it will stay with fundraiser swag to cover administrative costs.

